Frequently Asked Questions
Got Questions? We’ve Got Answers
Everything Worth Knowing Before We Climb Up There
Have questions about your roof, our services, or the inspection process? Find clear answers to common roofing questions and know what to expect before getting started.
Still have a question?
Call or message us — a real inspector answers, not a call center.
It depends on the roof’s age, condition, and extent of damage. We inspect the roof and explain the best option for your property — if a repair will genuinely hold, we’ll say so, and if the roof is past saving, we’ll show you exactly why with photos.
Yes. Every project starts with a free, no-pressure inspection: we walk the roof, photograph everything we find, and send you a written report with clear findings and a firm estimate. No obligation, no sales pitch.
Most homes take one to two days from tear-off to final cleanup. Larger, steeper, or more complex roofs can take up to a week. You get a firm schedule in writing before we start — and daily updates until we finish.
Absolutely. We document wind and hail damage slope by slope, provide emergency tarping when the roof is exposed, help with your insurance paperwork, and restore the roof to pre-storm condition.
Yes — every installation carries a written workmanship warranty on top of the manufacturer’s material warranty, and we register the manufacturer coverage in your name so there’s nothing to chase later.
Once a year, plus after any major hail or wind event. Our maintenance plans handle the schedule for you — seasonal visits, gutter clearing, and photo reports — so small issues never turn into big ones.
Yes — TPO, EPDM, metal, and coating systems for offices and commercial buildings, plus scheduled maintenance programs that protect your warranty and your tenants’ workdays.
Yes. We meet the adjuster on-site, supply dated photo documentation for every damaged slope, and make sure nothing legitimate is missed. You stay in control — we just make the damage easy to see.
We’re based in Austin and serve Round Rock, Georgetown, Pflugerville, Cedar Park, and surrounding Central Texas communities. Larger commercial projects considered across the greater Austin metro.
Call +1 (512) 555-0134 or send the form on our contact page. We’ll schedule your free inspection at a time that suits you — most visits happen within two business days.